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Shimmick’s Approach to Five-Star Quality

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Quality is a word that’s often overused and often underdelivered.  That’s because many quality programmes are shrouded in a veil of vagueness with no semblance of qualification. Why is that?  Embracing the principles of Lean Six Sigma, a company can employ methodologies proven to consistently and efficiently deliver a high level of service performance. It’s an approach that removes wasteful decision-making, maximises reliability, increases productivity, and focuses on continuous improvement. A Lean Six Sigma-based approach sets the benchmark for quality excellence through the application of systematic methods that provide measurable results – results that validate your services meet the gold standard for quality. …

Read full article in October’s issue of ITS World Congress Innovation News